FAQs
Information about our stainless steel sinks, taps and accessories
We at The Kitchen Sink Ltd strive to improve the variety and range of products at all times. The Kitchen Sink Ltd reserves the right to change the range of products at any time.
Prices listed are quoted including VAT at the current rate.
Sink and tap colours and finishes shown are for reference only. “Reversible” sink means that the sinks may be situated with the drainer either on the left or right hand side. If a sink is left hand drainer or right hand drainer it is important to specify the required version when placing an order.
Measurements are in millimetres. Any technical drawings are for illustrative purposes only and are not meant as cut-out templates. Pdf files or their equivalent are available in most cases.
Using a professionally qualified plumber is recommended when fitting a new kitchen sink and/or tap.
The standard hole diameter required in the countertop for a monobloc kitchen tap is almost 35mm or 1 3/8th inches. It is always best to check and we recommend you have the tap and/or sink before you cut your countertop. Some cold water filter taps and bridge mixer taps may require smaller tap holes.
Sink cut-out recommendations from suppliers may be recessed back from the sink, flush with the edge of the sink, or overlapping the edge of the sink. Always check with your counter fitter which is your preference. If you wish to use sink accessories such as colanders or chopping boards, please inform your stone mason or kitchen design studio before the countertop is cut.
Maintaining and caring for our sinks & taps could not be easier. We recommend the following guidelines in order to prolong the life and look of our sinks and taps. Please click on each section to reveal further information:
Caring for your quality stainless steel sinks, taps and accessories
You can reduce scratching to the sink by following a few basic tips:
- Avoid placing plastic washing up bowls in the sink as they are abrasive.
- Use a wooden or glass chopping board when cutting or chopping on a stainless steel sink to avoid unnecessary scratching and prolong its good looks and finish.
- Place things with rough or textured undersides such as cast iron saucepans and the underside of ceramics carefully on to the surface of the sink and don’t drag them across the surface.
- Do not use scouring pads or wire wool when cleaning the sink or drainer or when cleaning items in or around the sink.
- Avoid cleaning products that contain abrasive powders or creams.
- Kitchen utensils and tools made of carbon steel without a protective surface should not be left in the sink as they may deposit iron particles, which develop into rust stains over time.
- Care should be taken not to place extremely hot pans or utensils into or onto your sink. Scorching or scald marks might result, which could be permanent. These marks are very difficult to remove as they damage the surface material of the sink. One suggestion to remove scorch and burn marks is to use fine sandpaper to remove the top layer of the sink surface. This applies whether the sink is ceramic, composite quartz or stainless steel.
Stainless steel does not stain under normal domestic use.
However stains and discolouration may appear from time to time. These are often caused by ‘foreign’ materials clinging to the surface of the sink. You can reduce stains that appear on your sink by ensuring you clean the surface correctly after use and wet items or liquids are not left to dry on the surface of the sink. We recommend you dry the sink thoroughly after cleaning and use a specialist sink cleanser, such as ‘Shiny-Sinks’ occasionally to prolong its finish.
We also recommend that acidic liquids and substances such as fizzy drinks, salt, citric fruit juices, vinegar, mustard and pickles are not left on the surface of the sink for any length of time and are wiped off and the sink thoroughly cleaned after contact.
The Kitchen Sink uses only Premium grade SS304 (18/10) stainless steel across all our sink models. This grade of steel does not rust.
However ‘foreign’ matter can stick to both the bowl and surface of the sink and look like it is rusting. This material can sometimes be metallic and be mistaken for rust marks on the sink.
We strongly advise you clean and dry the sink carefully and regularly to avoid this. Also, pay particular attention during the installation of the sink and wipe clean and remove any metallic materials (e.g. copper filings from the tap fittings) and residues that can settle on the sink surface during installation. We also suggest that metallic materials that are prone to rusting, such as wire wool, are not left to dry on the drainer or sink.
If rust spots do appear on the surface of the sink use a specialist cleaning agent such as ‘Bar Keeper’s Friend’ or ‘Peek Polish’ to remove them. Repeat the process carefully over 7 days or so to try and completely remedy the affected area and avoid the problem reoccurring.
We recommend daily cleaning of our sinks to prolong their life and finish. We also recommend the use of specialist cleaning agents such as’Peek Polish’, ‘Shiny Sinks’ or ’Bar Keeper’s Friend’ along with specialist E-Cloths designed for steel sinks and appliances.
Please ensure that the manufacturer’s instructions are carefully followed when using any one of these products.
Avoid prolonged exposure to bleach as it can oxidise stainless steel leading to marks and permanent stains.
We strongly recommend taps are only cleaned with a soft cloth and soapy water. This will help prolong their finish, whether they are chrome or brushed steel. Once clean, the tap should be buffed with a soft lint free cloth.
If lime scale builds up around the nozzle of the tap spout this is best removed with a small soft-bristled brush. It might also help to apply a small amount of lemon juice or lime scale cleanser (non-abrasive only) to the area, taking care to rinse and wipe off any remaining lemon juice or lime scale cleanser from the tap.
Fixing undermount sinks to your countertop
When adhering your sink to your countertop, it is recommended that care is taken and pressure is not put on the underside of the sink near the waste opening, as this will result in the base of the sink becoming flatter than designed and may result in water not draining from the sink correctly. Please see our diagram below. Similar care should be taken when installing flush-mount and top-mount/inset sinks.
Caring for ceramic sinks
Chemical resistance
Ceramic is chemical resistant, including neat bleach.
Care should be taken not to place extremely hot pans or utensils into or onto your sink. Scorching or scald marks might result, which could be permanent. These marks are very difficult to remove as they damage the surface material of the sink. One suggestion to remove scorch and burn marks is to use fine sandpaper to remove the top layer of the sink surface. This applies whether the sink is ceramic, composite quartz or stainless steel.
PVD Coating on Colour Coated Kitchen Sinks & Taps
Information about the PVD surface on copper sinks
PVD is a super-hard coating. PVD Coating adheres best to chrome plated materials and stainless steel. Some materials are not electroplated and the PVD coating is applied directly to the substrate material (Titanium alloys and Graphite). Provided the material is thoroughly chrome plated with Nickel/Chromium almost any material can be PVD coated. The PVD coating thickness is usually between 0.25 microns and 5 microns for decorative finishes. Thicker coatings can be applied for functional coatings. The lifetime Brass finish is Zirconium Nitride (ZrN) and has a hardness of 2800 Vickers or HRc-80.
Cleaning Colour Coated Sinks and Taps
PVD Maintenance is simple. You can use a soft cloth with mild soap and water. Avoid all products designed to remove tarnish or rust, any products that contain hydrochloric, hydrofluoric, and/or phosphoric acid or caustic agents. If using cleaners containing bleach, wash off within ten minutes. If using plughole un-blockers, wash off within 15 minutes. Many foods and liquids can be corrosive, such as salt, vinegar, alcohol, fruit juice, mustard, mayonnaise etc. Make sure to wash these off within 15 minutes. Any strong chemicals should be washed off immediately. Avoid scouring pads, silver cleaners and abrasive powders. If in doubt test your cleaning product on the underside of the sink before using on the surface.
Kitchen utensils made of carbon steel without a protective surface should not be left in the sink as they may deposit iron particles, which develop into rust stains over time.
Returns policy
Should you change your mind after having purchased the product and wish to return it, we will accept the item provided it is in perfect condition and in its original packaging. There will be a restocking charge. This charge will be 30% of the sale price of the goods. Return of the goods will be the responsibility of the purchaser.
Tap and sink warranty
Premium Grade SS304 (18/10) stainless steel by its nature does not rust, but it will scratch. Alveus, Sapphire and Suter stainless steel sinks have a lifetime warranty against manufacturing and material defects under normal use in domestic dwellings for the entire life of the product. The warranty applies to sinks installed according to installation instructions, used as recommended and in normal residential conditions, and cleaned as per cleaning instructions. The warranty is valid only with confirmation of purchase with sales receipt containing date and place of purchase. The warranty does not cover misuse, accidental damages, improper installation, unauthorised repair or alteration, abnormal usage, negligence or damage caused by improper maintenance or cleaning. Mechanical damages, scratches, scale and normal wear of parts are excluded from the warranty. On such rare occasions where a defect exists in a stainless steel sink, we will replace and/or repair the defective sink as required.
Composite quartz sinks have a warranty of ten years.
All Kludi taps have a manufacturing guarantee of two years. In order for these warranty conditions to be honoured, the product must be professionally installed, using the procedures described in the service manual.
Sapphire taps have a warranty, that where fitted professionally and correctly in domestic dwellings, will be free of manufacturing and materials defects for a period of 2 years (finish, washers and cartridges excluded). Normal wear and tear of working parts and materials are excluded from the warranty. Damage caused by impurities, chemicals, unauthorised repairs or alterations will be excluded from the warranty period. The warranty will not cover misuse or abuse, damage of an accidental nature, scuffs or scratches, incorrect installation, abnormal or commercial usage or damage or staining caused by improper cleaning or maintenance. In relation to taps, The Kitchen Sink Ltd will provide replacement parts for your taps or replace your taps at our discretion. This guarantee is in addition to and does not affect your statutory rights.
The warranty is valid only with confirmation of purchase with sales receipt containing date and place of purchase.
Understanding water pressures and bar rating for taps
When fitting a new kitchen tap, water pressure can be a very important factor in choosing which products will be suitable. Normally, the cold water pressure doesn’t present a problem as this should be at the pressure of the mains, but the pressure of the hot water must be taken into consideration when deciding which tap style to choose. This is because a tap that is designed for a high pressure water supply could take a long time to fill a sink or saucepan if it is fitted on a gravity fed system in a single storey home.
The water pressure available in a gravity fed system is directly related to the height of the cold water storage tank. Water pressure can be measured in three common units, bar, psi and Head(m).
1 bar = 10 metres Head = 14.5 psi.
To calculate the available pressure simply measure the distance, in metres, from the bottom of the cold water tank to the outlet (end of the spout) of the tap and multiply by 0.1 – this will calculate the pressure in bar. Every metre height of water = 0.1 bar of pressure. Kitchen taps with a bar pressure of 0.5 or less should work very well in a gravity fed system of a standard two storey home with the tank in the attic, provided the plumbing is also of standard size.
Caring for your wooden chopping board
Do not soak your wooden chopping board or any other wooden utensils of they will crack and warp. Generally, all that is required is a good scrub with hot soapy water. After cutting raw meat it may be advisable to use a diluted bleach solution to scrub the board. Other alternatives for cleaning include a mixture of lemon juice and salt. Putting your wooden chopping board in a dishwasher is not recommended.
Once a month, to maintain the surface and prevent the wood from drying out, it is recommended that the wood is oiled, using linseed oil or mineral oil combined with beeswax or ready made treating oils available in hardware stores. Make sure the board is thoroughly cleaned and completely dry before oiling. Leave them for a few hours and then wipe off any excess oil. More maintenance tips are available on the internet.
Dual Flow and Single Flow Taps
In a single flow tap, the hot and cold water mix within the body of the tap and spout. In a dual flow tap, the hot water and cold water are kept separate the whole way through the tap. The hot travels through a small tube inside the spout and the cold water travels in the area between this tube and the outside spout.
Having a dual flow tap means that should your water supply be disrupted, your fresh cold water is protected from back-flow from the hot water that sits in the tank. It also keeps the spout from getting too hot and can protect from burns. Generally, dual flow taps perform well in low water pressure situations. Because of this design, there is no facility to fit a water diffusing aerator at the end of the spout.
Sometimes, a small amount of water stays in the spout after the tap is turned off. It then drips out a few seconds later. This happens because of capillary action until gravity takes over.
Tap aerators work by adding air to the water flow. This will slightly reduce the water flow rate, but they can make the flow more even and reduce splashing.
Recommendations for Wheelchair Accessibility
Below please see an excerpt from the recommendations for wheelchair accessibility in relation to kitchen sinks and taps. The Alveus Basic 10 and the Alveus Basic 170 sinks meet these depth requirements and are very modestly priced. We also stock an extra-long handled tap called the Omega Extended Lever, for ease of reach.
“The kitchen sink should be inset with a shallow bowl that is 140mm to 150mm deep. The worktop adjacent to the bowl should be a minimum of 500mm wide. The underside of an exposed sink should be heat insulated to avoid the possibility of burns to knees and legs. There should be clear knee recess under the sink that is not less than 900mm wide. Any fascia should be no deeper than the projection of the bowl below the worktop. A swivel neck mixer tap, with clear markings to indicate hot and cold settings for the benefit of visually impaired people, should be fitted to the sink within easy reach of wheelchair users, if necessary, at the side of the sink bowl. The tap should have a quarter turn lever operation from off to full water flow.”
Privacy Policy
Our Privacy Policy outlines what information we collect and how we use it.
This website is operated by The Kitchen Sink Ltd, t/a The Kitchen Sink Company and The Kitchen Handle Company, (the Company), Unit 3 Knockmitten Industrial Park Knockmitten Lane, Dublin 12, D12 P267.
This privacy policy applies to www.thekitchensink.ie and www.thekitchenhandlecompany.ie. We take your privacy seriously and under no circumstances do we sell your details to any other companies. This policy covers the collection, processing and other use of personal data under the Data Protection Act 1998 (DPA) and the General Data Protection Regulations (GDPR).
For the purpose of the DPA and GDPR, we are the data controller and any enquiry regarding the collection or processing of your data should be addressed to: The Kitchen Sink Ltd, Privacy Policy, Unit 3 Knockmitten Industrial Park, Knockmitten Lane, Dublin 12, D12 P267.
By using this website you consent to this policy.
We will collect personal data on this website only if it is directly provided to us by you the user, eg, your email address, name, home or work address and telephone number, and therefore has been provided by you with your consent. Normally you will only provide such details if you are making a purchase from us or enquiring about our products.
We also use analytical and statistical tools that monitor details of your visits to our website and the resources that you access, including, but not limited to, traffic data, location data, weblogs and other communication data. This data will not identify you personally.
We may hold and process personal data that you provide to us in accordance with the DPA and GDPR. In accordance with this law, we must inform you that some data that you provide will be processed and stored in the United States of America. The software provider is unable to use your data for any purposes.
The information that we collect and store relating to you is primarily used to enable us to provide our services to you, and to meet our contractual commitments to you. In addition, we may use the information for the following purposes:
(i) To notify you about changes to our website, such as improvements to or service and product changes that may affect our service;
(ii) If you are an existing customer, we may contact you with information about goods and services similar to those that were the subject of a previous sale to you;
(iii) Where you have consented to receive such information, to provide information on other parties’ products or services that we feel may be of interest to you;
We may disclose your information to regulatory bodies to enable us to company with the law and to assist fraud protection and minimise credit risk.
Where you have consented for us to do so, we may provide your data to selected third parties who may contact you about their goods or services that may be of interest to you.
If you do not want us to use your data for our or selected third parties’ use, you will have the opportunity to withhold your consent to this when you provide your details to us on the form on which we collect your data, or you can do so by writing to us at the address listed above or email us at sales@thekitchensink.ie.
Please be advised that we do not reveal information about identifiable individuals to our advertisers but we may, on occasion, provide them with aggregate statistical information about our visitors.
If you have given us consent to use your data for a particular purpose you can revoke or vary that consent at any time. If you do not want us to use your data or want to vary the consent that you have provided, you can write to us at the address above or by emailing us.
As part of the services offered to you, for example through our website, the information you provide to us may be transferred to, and stored in, countries outside of the European Economic Area (EEA) as we use remote website service hosts to provide the website and some aspects of our service, which may be based outside of the EEA, or use servers based outside of the EEA. This is generally the nature of data stored in “the Cloud”. It may also be processed by staff operating outside of the EEA who work for one of our suppliers, eg our website server host, or work for us when temporarily outside of the EEA. In accordance with this law, we must inform you that some data that you provide will be processed and stored in the United States of America as part of our quotation procedure. The software providers are unable to use your data for any purposes other than when requested to by the company.
A transfer of your personal data may happen if any of our servers are located in a country outside of the EEA or one of our service providers is located in a country outside of the EEA. If we transfer or store your personal data outside the EEA in this way, we will take steps with the aim of ensuring that your privacy rights continue to be protected, as outlined in this privacy policy and in accordance with the DPA and GDPR. If you use our services while you are outside the EEA, your personal data may be transferred outside the EEA in order to provide you with these services.
We do not use or disclose sensitive personal data, such as race, religion, or political affiliations, without your explicit consent.
Otherwise, we will process, disclose or share your personal data only if required to do so by law or in the good faith belief that such action is necessary to comply with legal requirements or legal process served on us or the website.
You have the right to opt out of our processing your personal data for marketing purposes by contacting us.
The transmission of information via the internet or email is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of data while you are transmitting it to our site. Any such transmission is at your own risk. Once we have received your personal data, we will use strict procedures and security features to try to prevent unauthorised access.
Our website uses cookies. We use cookies to gather information about your computer for our services and to provide statistical information regarding the use of our website. Such information will not identify you personally, as it is statistical data about our visitors and their use of our website. This statistical data does not identify any personal details whatsoever. We may also gather information about your general internet use by using a cookie file. Where used, these cookies are downloaded to your computer automatically. This cookie file is stored on the hard drive of your computer, as cookies contain information that is transferred to your computer’s hard drive. They help us to improve our website and the service that we provide to you. All computers have the ability to decline cookies. This can be done by activating the setting on your browser which enables you to decline the cookies. Please note that should you choose to decline cookies, you may be unable to access particular parts of our website. Where we work with advertisers or suppliers on our website, they may also use cookies, over which we have no control. Such cookies would be downloaded once you click on advertisements or links on our website.
The DPA and GDPR give you the right to access information held about you by us. Please write to us or contact us by email if you wish to require confirmation of what personal information we hold relating to you. There is no charge for requesting that we provide you with details of the personal data we hold. We will provide this information within a reasonable time of your requesting the data.
You have the right to change the permissions that you have given us in relation to how we may use your data. You also have the right to request that we cease using your data or that we delete all personal data records that we hold relating to you. You can exercise these rights at any time by writing to us at the address detailed above or by emailing us.
We may update these policies to reflect changes to the website and customer feedback. Please regularly review these policies to be informed of how we are protecting your personal data.
We welcome any queries, comments or requests you may have regarding this Privacy Policy.